Frequently Asked Questions

aGentdpr is an online service designed to help businesses, especially SMEs and startups, understand and improve their GDPR compliance. We offer a guided, AI-powered assessment that results in a personalized audit report with actionable recommendations.

The process is straightforward and designed for ease of use:

1. Select Your Plan: Choose the audit plan (Basic, Professional, or Enterprise) that best fits your business needs and budget.
2. Complete the AI-Powered Questionnaire: Answer a series of clear, guided questions about your website/app, data processing activities, and existing privacy practices. Our AI helps tailor the questions to your context.
3. Submit for Analysis: Once completed, submit your answers. Our system analyzes your responses against GDPR requirements.
4. Receive Your Audit Preview: You’ll get an email with a preview of your compliance snapshot, including key risk areas and an estimated compliance score.
5. Unlock Your Full Report: The email will contain a secure link to complete payment. Upon successful payment, you’ll receive access to your comprehensive GDPR audit report.

aGentdpr is ideal for small to medium-sized enterprises (SMEs), startups, e-commerce businesses, website owners, app developers, marketing agencies, and any organization that processes personal data of individuals in the European Union (EU) or European Economic Area (EEA), or offers goods/services to them – regardless of where your business is physically located.

No. While our audit reports provide valuable insights, risk assessments, and actionable recommendations based on GDPR principles and the information you provide, they are not a substitute for legal advice from a qualified data protection lawyer. aGentdpr helps you identify potential gaps and areas for improvement as a self-assessment tool. Achieving and maintaining GDPR compliance is an ongoing organizational responsibility that requires a holistic approach, including legal counsel for specific situations. Our service does not constitute a certification or legal guarantee of compliance.

The time can vary based on the complexity of your data processing activities and how readily available the information is. Most users complete it within 30-90 minutes. We recommend setting aside focused time. For more complex organizations, it might take longer. The questionnaire is designed to be intuitive and guide you through the necessary information.

That’s okay! The questionnaire is designed to help you think through your GDPR practices. For many questions, you can indicate if a process isn’t in place, if you’re unsure, or if it’s not applicable. Our report will highlight these areas, often as points for further investigation or development. Honesty is key to getting the most valuable insights.

The full audit report is a comprehensive document (PDF format) that typically includes:

• Overall Compliance Score: An estimated percentage based on your answers.
• Risk Level Assessment: Categorization of your potential GDPR risk (e.g., High, Medium, Low).
• Detailed Question-by-Question Analysis: Breakdown of your answers with corresponding GDPR implications.
• Identified Gaps & Risks: Clear highlighting of areas where your practices may not align with GDPR.
• Actionable Recommendations: Specific, prioritized suggestions on what steps to take to improve compliance for each identified gap.
• Resource Pointers: Links to relevant GDPR articles or official guidance where applicable.
• (For Professional/Enterprise): Findings from any automated website/app scans related to cookies, privacy policies, etc.

The goal is to provide you with a clear roadmap for enhancing your GDPR posture.

Each plan offers a different level of depth and features. Generally, the Basic plan covers the core questionnaire and report. Professional and Enterprise plans add features like automated website/app scanning for publicly visible elements (e.g., cookie usage, privacy policy presence), more detailed recommendations, and potentially priority support or additional resources. Please refer to our Pricing Section on the homepage for a detailed comparison of features for each plan.

Our AI is used in several ways: to help dynamically guide you through the questionnaire, to analyze your responses against a knowledge base of GDPR requirements, to assist in identifying potential risk patterns, and to help formulate relevant recommendations. For higher-tier plans, AI may also be involved in the automated scanning of your web assets. It augments the process to provide a more efficient and insightful assessment.

No, aGentdpr does not provide legal advice or draft legal documents. Our service is an assessment tool. While we provide templates for informational pages (like Privacy Policy and Terms of Service) on our own website as examples, these are for general guidance only and are not a substitute for professional legal counsel. You must consult with a qualified lawyer to get legal documents drafted or reviewed for your specific business and ensure they are compliant.

We use Stripe, a leading, secure third-party payment processor, to handle all payment transactions. aGentdpr does not directly collect, store, or have access to your full credit card details. Stripe is PCI-DSS compliant and uses industry-standard security measures to protect your payment information.

We take data protection seriously. Your audit answers are temporarily stored securely to generate your audit preview and full report. This data is associated with a unique, non-guessable token. After you receive your full report, or if the payment link for the full report expires (typically after 72 hours), your detailed questionnaire answers are scheduled for deletion from our active systems in line with our data retention policy (usually within 30-90 days, or sooner if technically feasible). We are committed to data minimization. For more details, please see our Privacy Policy.

Due to the nature of the service (digital report generation and delivery), payments are generally non-refundable once the full audit report has been accessed or delivered. However, we want you to be satisfied. If you encounter any issues or have concerns about the service or report, please contact us within 7 days of your purchase, and we will review your case. Refund eligibility is at our sole discretion, except where required by law.

We offer email support for all our users for questions related to using our platform or understanding your report. Customers on our Professional and Enterprise plans may have access to priority support channels or faster response times. You can reach out to us via our Contact Page.

Yes, absolutely. GDPR has extraterritorial reach. If your business is located outside the EU but you offer goods or services to people in the EU/EEA, or if you monitor their behavior (e.g., through website tracking), then GDPR likely applies to you. aGentdpr can help you assess your practices regardless of your physical location.

We strive to keep our assessment questionnaire and analysis logic up-to-date with significant interpretations and guidance related to GDPR. Data protection is an evolving field. While we aim for accuracy, the dynamic nature of regulations means our tool reflects understanding at a point in time. For the very latest legal interpretations, always consult a data protection professional.

No, not extensively. The questionnaire is designed to be understood by business owners, managers, and non-technical staff. While some questions touch on technical aspects (like website cookies or data security), they are explained in a way that you can usually answer by understanding your business processes. If a question is very technical, you might need to consult with your IT person or web developer, but the platform itself is user-friendly.